Helpdesk ticket update

Hi {name}, A new ticket has been created. You would be able to review the ticket and following up continue process from the following link.
Ticket number: {uid}
Subject: {subject}
Ticket type: {type}
View ticket
We will send you also different email regarding the ticket update but if you login on the system you would be able to discuss continue with manager regarding your ticket. Thank you! Best regards, {sender_name}